At Clevoro, we take pride in offering high-quality blankets, beds, and bedding products designed for comfort and durability. Our Warranty Policy ensures that your purchase is protected against manufacturing defects and quality issues.

1. Warranty Coverage

Our products come with a limited warranty covering manufacturing defects in materials or workmanship.
This warranty does not cover:

• Normal wear and tear from regular use

• Accidental damage, misuse, or neglect

• Changes in appearance caused by washing or aging

• Damage caused by unauthorized repairs or alterations

2. Warranty Period

• Blankets and Bedding Products: Covered for 6 months from the date of purchase.

• Beds and Frames: Covered for 1 year from the date of purchase.

Warranty coverage starts from the original date of purchase and applies only to the original buyer.

3. How to Make a Warranty Claim

If you believe your product has a manufacturing defect:

1. Contact us at support@clevoro.store with your order number and a description of the issue.

2. Attach photos or videos showing the defect.

3. Our support team will review your claim within 3–5 business days and guide you through the next steps.

4. Resolution Options

If your warranty claim is approved, Clevoro will, at its discretion:

• Repair the defective product, or

• Replace it with a new one of the same model or equivalent value, or

• Issue a store credit or refund if a replacement is not available.

5. Exclusions and Limitations

This warranty applies only to products purchased directly from Clevoro or authorized retailers.
It does not cover products purchased from resellers, third-party websites, or unauthorized dealers.

6. Customer Responsibility

Customers are responsible for:

• Returning the product in its original or secure packaging (if required)

• Providing accurate purchase details for verification

7. Contact Us

For warranty claims or questions, please reach out to our team:
Email: support@clevoro.store
Phone: +1 541 739 6542
Address: 428 Meadowbrook Drive, Eugene, OR 97401, USA

✅ GMC Compliance Highlights:

• Clearly defines warranty coverage, duration, and exclusions

• Provides contact details for customer support

• Avoids misleading claims about product lifespan

• Offers fair, transparent customer resolution procedures