Shipping & Delivery

At Clevoro, we aim to deliver your favorite blankets and bedding products quickly, safely, and efficiently. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders.

1. Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order is shipped, you’ll receive a confirmation email with your tracking number.

2. Shipping Times

We offer reliable delivery across the United States.
Estimated delivery times:

Standard Shipping: 5–8 business days
Express Shipping: 2–4 business days

Delivery times may vary depending on your location, product availability, or carrier delays.

3. Shipping Charges

Standard Shipping: Free on orders over a specified amount (displayed at checkout).
Express Shipping: Additional charges may apply, calculated at checkout.
Shipping costs are displayed before payment for full transparency.

4. Tracking Your Order

Once your order has been shipped, you’ll receive an email with tracking details.
You can track your order status anytime through the link provided in the confirmation email.

5. Delivery Areas

Currently, we deliver to addresses within the United States only.
We do not ship to P.O. boxes, military bases (APO/FPO), or international locations at this time.

6. Delayed or Lost Packages

While we do our best to ensure timely delivery, unexpected delays may occur due to weather or courier issues.
If your package is delayed or lost, please contact us at support@clevoro.store, and our team will assist you in resolving the issue.

7. Damaged or Missing Items

If your order arrives damaged or missing items:

Contact us within 48 hours of receiving the package.
Provide photos and your order number for verification.
We’ll promptly investigate and send a replacement or issue a refund.

8. Contact Us

For questions about shipping, delivery times, or order status, please reach out to us:
Email: support@clevoro.store
Phone: +1 541 739 6542
Address: 428 Meadowbrook Drive, Eugene, OR 97401, USA

✅ GMC-Compliant Features:

Clearly describes delivery timelines and coverage
States shipping fees and processing times
Includes contact details for customer support
Avoids misleading claims or false delivery promises